Cancellation & Refund
FAQ
How to book a flight with ShareTrip app?
Can I change my flight date through your app or website?
Where can I check my booking details and status?
What is the process of changing the date of the flight?
How do I use Trip Coin while purchasing an air ticket using app?
Can I have a hard-copy receipt of my air ticket?
How am I supposed to input my frequent flyer number?
Is it necessary to upload Visa and passport copies while booking LCC flights?
If the fare increase after I book the ticket what will happen?
Is it possible to only book an air ticket from ShareTrip without payment?
How to add baggage through “ShareTrip”?
If I purchase through a card, will it cost any extra charge?
Why is there an amendment charge?
Will online transactions reduce my travel quota?
Can I make a reservation without a credit/debit card?
Can I purchase any domestic flight from other countries apart from Bangladesh through ShareTrip?
Why is there no Airfare rules mentioned?
How much will it cost to arrange a wheelchair/stretcher?
How am I supposed to know the airline's name by seeing only a picture?
Is it possible to purchase an air ticket for 7 people maximum or more at a time?
Will the payment be deducted in Dollars or BDT?
I am entering my credit card details. When will I be charged?
What is ST Convenience Fee?
Can you book a domestic flight on ShareTrip?
Can I make the payment later for an online booking on ShareTrip?
Will it cost any extra charge if I purchase through a card on ShareTrip?
May I have a hard-copy receipt sent by post?
I have a debit card. May I use my debit card to book a flight from ShareTrip?
What is the process of cancelling a purchased ticket on ShareTrip?
What is the process of changing the date of any flights on ShareTrip?
When and how can I receive my refund from ShareTrip?
Do I need to upload Visa and passport copies while booking flights on ShareTrip?
Do I need to upload Visa and passport copies while booking Low-Cost Carrier (LCC) flights on ShareTrip?
Why has the Airfare increased when I checked?
What will happen if the fare increase after I book the ticket?
What is the process of reissue/date change of the ticket for any child passenger crossing the child age to adult?
Will it cost any extra charge if I purchase through a card from ShareTrip?
Refund Modality
What is the cost of arranging a wheelchair at an airport?
What is the ST Convenience Fee?
May I know about baggage details?