FAQ
How to book hotels from ShareTrip app?
What is the refund policy?
How can I see if the preferred hotel has room availability?
Can we change our garden view to beach view?
Is there a geyser service in our room? If not, how can I add this service?
Can we upgrade our rooms?
Can I get a pair of connected rooms?
Can we check in early since I will reach there early?
If I would like to get more information regarding any hotel is there any way I can ask through your app?
Can I get a smoking room?
How am I supposed to know about the location of the hotel?
Can we extend our check out time?
How do I make a hotel or resort booking on ShareTrip?
What should I do if I want to book more than four rooms?
Does the room rates include tax and service charges on ShareTrip?
What is the cancellation policy for hotel booking on ShareTrip?
Why is "Non-refundable" stated next to my room type?
How can I be sure whether I received a discount on ShareTrip?
When sharing a room with their parents, is there an additional charge for children?
May I know why there is more than one rate for the same room type?
Can I add an extra bed/baby cot in my room?
Can you provide the room rates per person or room-wise on ShareTrip?
Can I check for budget hotels on ShareTrip?
Why has the room rate changed?
For a check-in date of today, is it possible to make a booking on the ShareTrip website?
Can I book a hotel for someone else?
What should I do if I encounter issues during check-in at the hotel?