FAQ

• How to book hotels from ShareTrip app?

  Planning a trip to Bangladesh? Book your hotel stay with ease on the user-friendly ShareTrip app! This guide walks you through a simple 6-step process for finding and booking your perfect hotel room, all from your smartphone or tablet. Download the ShareTrip app today and unlock amazing hotel deals in Bangladesh!Featured

• What is the refund policy?

  Refund policies vary by hotel. You'll find specific details on the room's booking page before you make a reservation. Please review the policy to understand your eligibility for refunds.Some readers

• How can I see if the preferred hotel has room availability?

  Room availability is displayed when you search for hotels on your desired dates. If a room is available, it will be listed with options to book. You can also directly search your preferred hotel name in the search box and if it is available during your travel date, it will be listed in the search results.Some readers

• Can we change our garden view to beach view?

  Room changes are subject to availability and hotel policy. Contact us before your arrival. Please note that, changing of rooms depends on availability.Some readers

• Is there a geyser service in our room? If not, how can I add this service?

  Most hotels include geysers in the room. If not, this will be mentioned in the room amenities. You can request additional services by contacting us before booking and we will try to arrange the requested services.Some readers

• Can I get a pair of connected rooms?

  Connected rooms may be available depending on the hotel. Please specify this requirement during booking.Few readers

• Can we check in early since I will reach there early?

  Early check-in is subject to availability. Check the room details for early check-in options or contact our team to arrange it for you.Few readers

• Can we upgrade our rooms?

  In order to upgrade you room, kindly contact us before your arrival. Please note that, upgrading of rooms depends on availability. Room upgrades are often available for an additional fee and subject to availability. Kindly contact us before arriving at the hotel.Few readers

• Can I get a smoking room?

  Smoking room availability depends on the hotel. You can filter for smoking rooms during your search or check the room details before booking.Few readers

• If I would like to get more information regarding any hotel is there any way I can ask through your app?

  You can contact us over phone, email or call our customer services to get additional information of a hotel.Few readers

• How am I supposed to know about the location of the hotel?

  You can check the location of any hotel in the hotel details page. Click any hotel from your search results to see the hotel details. Each hotel page includes a Google Maps link showing the location. Click the link to view the exact location and nearby attractions.Few readers

• Can we extend our check out time?

  Late check-out may be possible but depends on the hotel's availability. Please mention your request during booking or contact us to extend your check out time.Few readers

• How do I make a hotel or resort booking on ShareTrip?

  Bangladesh hotels, ShareTrip booking guide, hotel booking Bangladesh, travel booking Bangladesh, MFS payment.Few readers

• Does the room rates include tax and service charges on ShareTrip?

  Yes, the room rates displayed on ShareTrip include taxes, service charges, and other applicable fees.Few readers

• What should I do if I want to book more than four rooms?

  At a time, you can book a maximum of four rooms. You can book additional rooms on your next booking. You may also contact us for additional booking.Few readers

• What is the cancellation policy for hotel booking on ShareTrip?

  Each room type has its own cancellation policy, which can be found in the room details section on the ShareTrip website. Please review this policy before confirming your booking.Few readers

• Why is "Non-refundable" stated next to my room type?

  This means when you rent this specific room at that price, you cannot claim a refund even if you want to cancel the room.Few readers

• How can I be sure whether I received a discount on ShareTrip?

  Discounts are shown along with the room's original rate and the final price after the discount. This will help you see the exact deal you’ve received.Few readers

• When sharing a room with their parents, is there an additional charge for children?

  Children under 12 can share a room with their parents without incurring extra charges. However, this depends on the hotel's policy, which you can find in the terms and conditions section.Few readers

• May I know why there is more than one rate for the same room type?

  Room rents are sometimes different on the exact search. And this is because of special discounts, offer prices, promotions and cancellation policy.Few readers

• Can I add an extra bed/baby cot in my room?

  Yes, you can request an extra bed or baby cot. Notify us in advance to ensure timely service. Additional charges may apply based on availability and hotel policies.Few readers

• Can you provide the room rates per person or room-wise on ShareTrip?

  ShareTrip shows room rates for the entire room, not per person. But don't worry, figuring out your individual cost is simple! Here's what to do: Find the total room rate: This will be displayed clearly on the booking and search result page. Divide the total rate by the number of guests: This gives you an approximate cost per person. Example: You find a room for ৳2,000 per night that accommodates 2 guests. Estimated Cost per Person: Divide the toFew readers

• Why has the room rate changed?

  Room rates can change anytime due to the Hotel Authorities’ terms and conditions.Few readers

• For a check-in date of today, is it possible to make a booking on the ShareTrip website?

  You can book that preferred room if you can see the room available on our ShareTrip website or mobile App.Few readers

• Can I check for budget hotels on ShareTrip?

  You can easily filter hotels to find the best match within your budget. Search for hotels at your desired destination, click on the "Lowest Price" filter, and find the budget hotels for your convenience.Few readers

• Can I book a hotel for someone else?

  Yes, you can book a hotel for someone else. Make sure to provide their details during the booking process and inform the hotel of the guest's name.Few readers

• What should I do if I encounter issues during check-in at the hotel?

  If you face any issues during check-in, contact ShareTrip customer support immediately for assistance. Ensure you have your booking confirmation handy.Few readers