How to use ST Pay

• How to open ST Pay account

  Getting Started with ST Pay: Registration Process Before you unlock the convenience and security of ST Pay for your travel and everyday needs, you'll need to register for an account. Here's a quick and easy guide to get you started: ST Pay Registration Process: Open the ShareTrip App: Locate and launch the ShareTrip app on your mobile device. Or you can download the app from Play store or the iOS App stFeatured

• How do I add money to my ST Pay Account?

  Open the ShareTrip app and go to the ST Pay section. You'll usually find it on the homepage of the app. Look for an care or menu option labeled "ST Pay" or "Wallet." Tap on "Add Money" and choose your preferred method (Cards/MFS). Enter the amount you want to add and follow the on-screen instructions to complete the payment. This might involve entering your card details or using your MFS pin. Once confirmed, the money will be added to your ST Pay wallet. How to add money onSome readers

• How can I change my ST Pay account password?

  You can change your account password within the app: 1. Open the ST Pay app and tap the menu icon on the left panel. 2. Go to "Account Settings". 3. Select "Update Password". 4. Enter your current password and then your new password. 5. Tap "Update" to confirm the changes.Few readers

• How to transfer money from ST Pay?

  Open the ST Pay section within the ShareTrip app. Locate the "Transfer" function. It is a dedicated button within the ST Pay section. Select the bank account you want to transfer the funds to. If you haven't linked a bank account yet, you'll need to add your bank account details before proceeding. Enter the amount you want to transfer. Enter your ST Pay PIN for verification. Confirm the transfer details (recipient bank account, amount) to ensure accuracy. Click "ConfirFew readers

• How can I reset my ST Pay account PIN?

  Here's how to reset your ST Pay PIN: 1. Open the ST Pay app and tap the menu icon on the left panel. 2. Go to "Account Settings". 3. Select "Update Transaction PIN". 4. Enter your current 4-digit PIN. 5. Set a new PIN and confirm it.Few readers

• How do I send money from ST Pay?

  Open the ShareTrip app and navigate to the ST Pay section. You can usually find this on the app's homepage. Look for an icon or menu option labeled "ST Pay" or "Send Money." Locate the "Send Money" function. This might be a dedicated button or option within the ST Pay menu. Enter the recipient's phone number. Ensure you have the correct phone number registered with the recipient's ST Pay account. Double-check the number to avoid sending money to the wrong person. Enter the amounFew readers

• What is ST Pay

  ST Pay, a product from ShareTrip, is Bangladesh's first travel wallet and a comprehensive mobile payment platform designed to simplify your travel experience and everyday transactions. Here's how ST Pay revolutionizes your travel journey: Seamless Travel Booking: Integrated Booking: Book flights, hotels, and other travel essentials directly within the ShareTrip app using ST Pay. No need to manage multiple apps or payment methods – everything is conveniently located in one place. ( htPopular

• How do I use ST Pay for flight bookings on ShareTrip?

  Book your flights seamlessly! This FAQ explains how to use your ST Pay balance for flight bookings within the ShareTrip app during the checkout process.Some readers

• How to download ST Pay?

  Here's how to download and start using ST Pay depending on your smartphone: For Android Users: Download the ShareTrip app from the Google Play Store. Once downloaded, open the ShareTrip app and register for an ST Pay account within the app. For iOS Users: Download the ShareTrip app from the App Store. Similar to Android,Some readers

• Can I use ST Pay for other services within ShareTrip?

  Unlock the full potential of ST Pay! This FAQ clarifies whether you can use ST Pay for various services offered by ShareTrip, such as hotel bookings, travel packages, and more.Some readers

• What are the ST Pay transaction limits?

  ST Pay Transaction Limits Stay informed about your transaction limits with ST Pay! Here's a quick reference table outlining the transaction limits for various actions:Few readers

• Is there any charge applicable to withdraw money from ST Pay?

  There is a 1% fee for transferring money from ST Pay to your bank account. (Note: This only applies to bank transfers)Few readers

• How long does it take to transfer money from ST Pay to a Bank Account?

  It takes 1 to 2 business days depending on the bank.Few readers

• Can I withdraw money from an ATM?

  No, you cannot withdraw money from an ATM using your ST Pay balance.Few readers

• What are the services provided by ST Pay?

  ST Pay allows you to make a wide range of secure and convenient payments directly within the ShareTrip app. This includes bill payments, mobile phone top-ups, flight and hotel bookings, visa assistance, vouchers, and various items from the ShareTrip shop. ST Pay also facilitates various financial transaction options, including adding money to your ST Pay wallet from linked cards or mobile financial services (MFS), sending money to others registered with ST Pay, receiving money, and transferriFew readers

• I can't complete a payment. What should I do?

  Try re-logging into the app and initiating the payment again. If the issue persists, contact the ST Pay helpline (+880 9617343434).Few readers

• What happens if I fail to log in consecutively three times?

  Three consecutive failed login attempts will temporarily block your account. Contact ST Pay customer service for assistance (+880 9617 617617)Few readers

• Does ST Pay require a PIN?

  Yes. A 4-digit PIN is required for every ST Pay transaction to ensure your security.Few readers

• I didn't receive a confirmation notification after a transaction. What should I do?

  If you don't receive a confirmation notification, contact the ST Pay helpline or send an email to report the issue.Few readers

• Is there any charge/fee applicable while adding money to ST Pay?

  Adding money to ST Pay is free. There are no additional charges by ST Pay. However, your issuing bank might impose fees. Contact your bank for details.Few readers

• What happens to dormant accounts?

  Accounts with no transactions for over 3 months (dormant) may be deactivated. Contact ST Pay customer service to reactivate. (+880 9617 617617)Few readers

• I changed my smartphone. Do I need to re-register for ST Pay?

  No need to re-register! Here's what happens when you log in to ST Pay from a new device with your existing ST Pay account: Verification Needed: If the SIM card in your new smartphone is the same one registered with your ST Pay account, you'll receive a one-time password (OTP) on that number. SIM Card Mismatch: If the SIM card is not on the new device, you may not be able to complete the verification process. Please insert SIM you register your ST Pay account with.Few readers

• What is the source for Add Money?

  Cards: You can add money to your ST Pay wallet using Visa and Mastercard debit or credit cards. Ensure your card is linked to your ST Pay account and has sufficient funds to cover the amount you wish to add. Mobile Financial Services (MFS): ST Pay currently supports adding money from popular MFS options in Bangladesh, including Nagad and Upay. These services allow you to transfer funds from your linked MFS account to your ST Pay wallet for seamless transactions.Few readers

• Who is eligible for ST Pay Service?

  Anyone with a valid NID, Bank Accounts/MFS Account and phone number.Few readers

• Is there any charge to add money in ST Pay?

  Adding money to ST Pay is completely free.Few readers

• Can I have more than one ST Pay account?

  No, each user can only have one personal ST Pay account linked to their NID.Few readers

• What are the ST Pay helpline hours?

  You can reach the ST Pay helpline 9 AM to 1 AM.Few readers

• Is there any interest earned on the balance in ST Pay?

  No, ST Pay does not offer interest on your account balance.Few readers

• My card was charged but ST Pay balance was not updated. What should I do?

  Sometimes Gateway, banks or card processors take a few minutes to confirm transactions. If your card has been charged, your ST Pay wallet will usually be updated automatically within a short time. If the balance is not updated after a reasonable time ST Pay support team will verify and complete the update.Few readers