General

• How do I recharge my mobile using ShareTrip?

  Once you're logged in to your ShareTrip account, navigate to the Mobile Recharge section on ShareTrip app or website and enter your mobile number, select the operator and plan(prepaid or postpaid), and proceed to payment. Choose from the available payment methods, complete the transaction, and your mobile will be recharged instantly.Few readers

• What is the minimum and maximum recharge amount per transaction?

  Currently, For Prepaid the minimum recharge amount per transaction is 20 TK, and the maximum is 1,000 TK. For Postpaid, the minimum recharge amount per transaction is 20 TK, and the maximum is 5000 TK.Few readers

FAQs & Support

• How can I get assistance with the Mobile Recharge feature?

  For any assistance or inquiries regarding the Mobile Recharge feature, please contact our customer support team at e-mail: ask@sharetrip.net or Phone: at +880 9617 617617 We are here to help you with any issues or questions you may have.Some readers

• What happens if there is an interruption or issue with the mobile operator during the recharge process?

  While ShareTrip strives to ensure a seamless mobile recharge process, there might be occasional delays due to mobile operator limitations. If you encounter any issues, please don't hesitate to contact our customer support team for assistance. Please contact our customer support team at e-mail: ask@sharetrip.net or Phone: at +880 9617 617617Few readers

• Is my personal information secure during the mobile recharge process?

  Yes, ShareTrip prioritises the security and privacy of your information. Please refer to our privacy policy at https://sharetrip.net/privacy for details on how we handle user data and information.Few readers

• Can I get a refund if my mobile recharge fails?

  Yes, in the case of a failed mobile recharge, you can request a refund. Please contact our customer support team at ask@sharetrip.com to initiate the refund process.Few readers

Payment and Transactions

• How long does it take for the mobile recharge to reflect on my account?

  Mobile recharge transactions are typically processed instantly. However, there might be occasional delays depending on the processing times of your mobile operator.Few readers

• Are there any transaction fees for mobile recharge?

  There are typically no transaction fees for mobile recharge. However, any applicable fees will be clearly displayed before you confirm your payment.Few readers

• Are there any promotions or discounts available for mobile recharge, and how can I find out about them?

  ShareTrip may occasionally offer promotions or discounts for using specific payment methods for mobile recharge. These promotions will be clearly displayed with coupon codes during the checkout process. You can also check the ShareTrip website, app, and social media for ongoing offers.Few readers

• Can I save my preferred payment method for future mobile recharges?

  For enhanced security, ShareTrip doesn't currently save your payment details.You can still enjoy a seamless recharge experience by using your ST Pay account to top up your phone on the go! Check this article to know how to register your ST Pay accountFew readers