FAQ
What is ShareTrip Cars?
Book cars and transfers in Bangladesh and abroad with ShareTrip Cars. Perfect for airport pickups, city rides, long-distance trips, and international travel. Fast, safe, and convenient online car booking.FeaturedCan I cancel or change my booking?
Cancellations 48+ hours before pickup may be eligible for a refund, depending on the route and partner rules. Cancellations less than 48 hours or major changes (time, vehicle, passenger count) may be non-refundable. Once the driver is dispatched, no refunds apply. Always review the cancellation policy on your booking confirmation.Few readersHow do I book a car?
Booking a car with ShareTrip CARS is quick and easy: Choose your pickup and drop-off locations Select the date and time for your ride Pick the vehicle type that suits your trip Enter passenger details and any special requests (like child seats, extra luggage, or meet & greet) Complete your payment online using cards, ST Pay, or other options Once done, you’ll get a confirmation voucher via email or app with all the ride details.Few readersWhat types of vehicles are available?
ShareTrip Cars provides a variety of vehicle options: Sedans (standard or executive) SUVs Larger vehicles for groups or extra luggage Premium or luxury vehicles (in select locations) Luggage allowance varies by vehicle. Oversized items such as strollers, sports equipment, or musical instruments must be approved at the time of booking. If luggage exceeds the capacity, an additional vehicle may be required at the customer’s cost.Few readersCan I book a car for local travel in Bangladesh?
Yes. ShareTrip Cars covers city rides, intercity travel, airport pickups, and hotel transfers across Bangladesh. Availability may vary by city, and fares depend on distance, vehicle type, and additional services requested.Few readersCan I book a car for international transfers?
Yes. ShareTrip Cars allows pre-booking of vehicles in other countries where the service operates. International bookings are processed through partners, and local rules and vehicle availability apply.Few readersHow do I pay for my car booking?
Payments are processed securely via the ShareTrip platform using: Debit/Credit cards ST Pay digital wallet Other online payment methods The final fare reflects any additional services requested or confirmed by the partner, such as extra luggage or waiting time.Few readersHow far in advance can I book a ride?
You can book immediately or schedule in advance. For airport or intercity transfers, booking ahead is recommended to guarantee availability. ShareTrip Cars provides dynamic pricing based on distance, time, and vehicle type.Few readersIs it safe to book a car with ShareTrip?
Yes. ShareTrip Cars partners with verified drivers and fleet operators. Safety measures include: Vehicles are regularly maintained and inspected. Drivers follow traffic laws and safety standards. Passenger responsibilities include not smoking, not overloading the vehicle, and adhering to vehicle safety guidelines. Any damage or cleaning costs due to passenger misuse will be charged.Few readersDo I need a ShareTrip account to book a ride?
Yes, a ShareTrip account is required. It allows you to: Book and manage rides Track booking history Receive confirmation and support Manage cancellations or modifications Creating an account is free and quick.Few readersHow can I contact customer support if I have an issue?
If you need help with your ShareTrip CARS booking, you can reach our support team in several ways: Chat directly via https://stl.travel/chat Send your query to ask@sharetrip.net Call +8809617617617 or the ShareTrip hotline 13701 Make sure to have your booking details ready so we can assist you quickly.Few readers
