What events are covered by Refund Guard?

Refund Guard covers the following circumstances, provided valid documentation is submitted:

• Medical Emergencies: Sudden illness or injury requiring hospitalisation or rest, certified by a medical professional.
• Bereavement: Sudden passing of an immediate family member.
• Legal Obligations: Summons to court or jury duty.
• Unexpected Work Commitments: Urgent business trips or employment-related obligations requiring a change in travel plans, certified by the employer.
• Flight-Related Issues: Sudden changes such as flight cancellations due to airline-related problems (only if the airline does not offer compensation).

Updated on: 25/08/2024