> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# What is a Flight Alert?

Flight alert notifications are sent to travellers via email and SMS. If passenger phone numbers were not provided during booking, alerts would be sent exclusively via email. The tracking is activated 24 hours before the flight's departure time.

Note: ShareTrip is not responsible for any Flight Alerts services. ShareTrip simply functions as a platform for service provision. The actual service provider is TripAdd. If you have any questions or concerns, please contact support@tripadd.com and refer to the provided link to review the Terms & Conditions you are accepting from the booking page. To ensure you receive services from TripAdd, ShareTrip may share your personal information such as your name, phone number, and email address with TripAdd.