> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.sharetrip.net/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What happens to dormant accounts?

Accounts with no transactions for over 3 months (dormant) may be deactivated. [Contact ST Pay customer service to reactivate.](+880 9617 617617)