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# How will I be notified of lounge access eligibility?

If your flight meets the delay threshold, you will receive an email with a lounge access voucher. An SMS notification will also be sent to your mobile number if it was provided at the time of booking.

Note: ShareTrip is not responsible for SmartDelay services. ShareTrip serves as a platform for service provision, with TripAdd being the actual service provider. For any inquiries or concerns, please contact support@tripadd.com and refer to the provided link to review the Terms & Conditions you are accepting from the booking page. To ensure you receive services from TripAdd, ShareTrip may share your personal information such as your name, phone number, and email address with TripAdd.